A water valve cap suddenly burst in the server room on Monday, April 15th. Staff heard the burst and immediately ran to the small server room where they found water cascading down from the ceiling. Prior to the emergency plumbers arriving on the scene, staff attempted to cover the three servers in the room. Two of the servers were assessed for damage and repaired, getting the agency mostly operational the following morning. One of the servers was completely destroyed by the leak. That server housed the Access News Telephone Reader Program, which currently has nearly 2,000 blind and low vision subscribers who rely on this service to have local, national and worldwide news read to them, as well as hear other information about local services and resources.
"The server that runs that program and the associated equipment comes with a $25,000 price tag, and we are exploring virtually every option we can to get this fixed and reconnect with our subscribers to get them the information they need," said Shari Roeseler, CEO of Society for the Blind. Society's Board of Directors are rallying their support, asking local businesses and elected officials to help.
You can help to replace the damaged equipment by contributing to the
"RECONNECT: Servers & Services" donation program.
The donate button is at the top of the page.
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